C024 Amazon (Luxemburg)

noyb submitted a complaint to the supervisory authority of the state of Hessia in Germany on behalf of an Amazon seller, as the GDPR requires companies to implement “appropriate” security measures, such as encryption, to protect the confidentiality of communications. As TLS encryption is very cheap and simple to implement and the number of sellers and customers on Amazon is very high, it seems inappropriate to neither require not allow TLS for emails. Surprisingly, the Amazon servers reject TLS connections in certain cases, for example when third party sellers on Amazon communicate with customers vie email. This means that millions of emails that are sent via Amazon may be exposed.